Terms and Conditions

Hotel Policies
It's important to us at SmartRoom Barcelona that you have as much information as possible to make your stay comfortable, which is why we’ve detailed our hotel policies below. For additional details, please contact the hotel directly.

100% Smoke Free Hotel
SmartRoom Barcelona is 100% smoke free-hotel.  Guests will be reminded at the time of booking and upon arrival that smoking is not permitted anywhere inside the building.  Guest rooms are equipped with a smoke detector that will be activated by cigarette smoke and notify the fire department. There is a €200 false alarm fine as well as a €300 room recovery cleaning fee for guests who do not comply in order to cover the of restoring guest rooms to a smoke-free condition.  Smoking is not permitted within 10 meters from any exits.

Lost and stolen property

SmartRoom Barcelona is not responsible for any lost or stolen items throughout the property including the safes in the rooms and the lockers.

Long Term Stays
Any reservation of 14 days or longer requires a 10% deposit of the cost of the entire stay.

Reservation Payment
All reservations must be paid in full (€ only) either before or upon arrival to the hotel. This prepayment serves as a deposit to guarantee payment of the amounts corresponding to the services provided by the hotel.

If the credit card provided is denied, the hotel will automatically cancel the reservation

Check-in / Check-out

Check-In Time: 15:00
Check-Out Time: 12:00

Late Check-Out Fee
12:00 – 13:00: €10
13:00 – 14:00: €20
After 14:00: 100% of full day rate

Minimum Age to Register

Animals in the hotel
Unfortunately no animals are allowed in the hotel.

Cancellation Policy
Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy.  If you need further assistance, contact the hotel directly or contact customer service.

Accepted Payment Options

We are a cashless hotel
We accept MasterCard, VISA, and Amex


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