Terms and Conditions
At SmartRoom Barcelona we want to give you as much information as possible so that your stay is comfortable, that is why below we have detailed our hotel conditions. For more details, please contact us directly.
100% smoke-free hotel
SmartRoom Barcelona is a 100% smoke-free hotel. During booking and upon arrival, guests will be reminded that smoking is not allowed anywhere within the building. The rooms are equipped with a smoke detector that is activated by cigarette smoke and notifies the fire service. We will apply a € 200 fine for a false alarm, as well as € 300 room cleaning charges for non-compliant guests. Smoking is not allowed within 10 meters of the exits.
Loss or theft of valuables
SmartRoom Barcelona is not responsible for the loss or theft of valuables or money deposited in the lockers, safe or anywhere in the establishment.
Any reservation of 14 days or more requires a deposit of 10% of the total cost of the stay.
Payment of the reservation
All reservations must be paid in full in euros before or upon arrival at the hotel. This advance payment serves as a deposit to guarantee the payment of the corresponding amount of the services provided by the hotel.
In the event that the credit card is invalid, the reservation will be automatically canceled by the establishment.
Check-in / Check-out
Check-In Time: 15:00
Check-Out Time: 12:00
Cost for a Late Check-Out
12:00 – 13:00: €10
13:00 – 14:00: €20
After 2:00 pm: 100% of the entire rate.
Minimum age to register
the minimum age to register is 18 years old
Animals in the hotel
Pets are not allowed in the hotel
damage or theft
In the event of damage beyond normal use, or theft, SmartRoom has the right to charge the guest for the damage and separate expenses incurred to remedy the damage, including any loss of income resulting from rental of the property. 'apartment which is not possible because of this
Night hours are in force from 10.00 pm to 7.00 am, so please keep quiet and respect the quiet of other people.
All types of parties or events are prohibited in our hotel
The cancellation conditions may vary depending on the rate or the dates of your reservation. Please check the booking confirmation to verify the cancellation policy. For further assistance, please contact the hotel or customer service directly.
Accepted payment options
MasterCard, VISA, Amex
Cash is not accepted